Goosefraba….

May 29

ErinRubbish, Work No Comments

Just venting.

I think I am nearing the “warning” levels of my stress tolerance. I am now easily affected by the inconsideration of everyday strangers. I haven’t been awake for more than 4 hours and my temper already flared with:

  • The jeepney driver who stopped in the middle of the road, checked out the “prospective” passenger in the sidewalk, and then start again when I was overtaking his vehicle and directly in line with his vehicle. This is one of the reasons why I hate driving. This person needs to be hit by a “driving for dummies” bat.
  • In a tight two lane street (the breaker of a floodway circuit) that already have a lot of vehicles parked smatteringly on each side, a pedicab driver stopped in the middle, and then exhanged a long bantering with a pedestrian who he has just passed by. Here is your stupid and inconsiderate sign, and a generous amount of honking as a bonus.
  • The elevator going up to the office floor only has a few passengers since it is still early. I normally go to the back since I dismount at the next to the top floor being serviced by the elevators but since this time I was near the door. In the floor before my stop, a female rider carrying 3 bags: a typical oversized female handbag, a paper bag, and a laptop backpack, alighted. The problem was that the backpack was only slung using one of the straps so it was dangling and it hit me. Since the woman was from the same company as I am (we are occupying that floor also), I just smiled and raised my right hand in a typical open-palm pinoy fashion to sign “no worries, everything is alright”. Then the frigging woman (I refuse to call her a lady), stopped when she was out of the elevator door, and gave me the evil eye. Here is your stupid and inconsiderate sign, if you have been careful to make sure you carry your belongings securely then your heavy laptop bag won’t have dangled and hit me. And I don’t care if you are a manager, you deserve to be hit by a large etiquette bat in the head.
  • The Indian support engineer handling my ticket that got redirected to the India support team (WHY oh WHY?). My tickets are usually handled by the Manila server team who are much more competent at this. Even with me painstakingly exerting every effort to make my ticket description as detailed and complete as possible, the engineer had the gall to send me an email with this thinly veiled ultimatum:

    After reviewing the ticket, it has been determined that some information will have to be verified from you before we proceed with your request. Please refer to the questions/clarifications below:
    1) Managers approval required
    2) Kindly let us know in which project id needs to be created

    or reply to this email with your answer/s on or before <28-05-2008>.

    Your reply is very important to us as we aim to provide quality services through better management of tickets. Please note that failure to provide the information needed on or before the date mentioned above may result in ticket closure.

    Why am I mad? Because I have attached the approval in the original ticket, all of the details are already in the description, and I created the ticket yesterday (>>May 28, 2008< <) at 7PM (GMT+2), received the reply at 9:45PM (GMT+2). Apologies to all of my friends in the support business but this one needs to be bashed by a big “reading comprehension” bat.

As they say in the street: Ang aga-aga, pinapainit nyo ang ulo ko! (It’s still early and you are already testing my patience!)

File system consistency check you all. 🙁

Goosefraba… Goosefraba…

Now I feel better.

ciao!

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