Scenario At Work: A required resource service is not functioning properly.<\/p>\n
Manager:<\/em><\/strong> Get somebody to fix it. ASAP! [after an hour] [calls ABC hot line] [calls internal support] [puts down phone, somebody speaks up from behind] [pulls open the drawer, takes out the gun, points it in my temple and pulls the trigger]<\/p>\n Problem solved.<\/p>\n Note:<\/strong> Manager, ABC company, and Internal support are all fictitious characters. But they represent somebody real though may not be their literal counterparts.<\/p>\n ciao!<\/p>\n","protected":false},"excerpt":{"rendered":" Scenario At Work: A required resource service is not functioning properly. Manager: Get somebody to fix it. ASAP! Me: Will do. [Me contacts internal support] Me: Did we change something in the configuration? Product X is borked. Internal Support: Nope. Everything is dandy. Try contacting the provider. [Me contacts provider’s support hot line] Me: Your […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14,10],"tags":[],"class_list":["post-143","post","type-post","status-publish","format-standard","hentry","category-garbage","category-work"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/ramfree17.net\/capsule\/index.php?rest_route=\/wp\/v2\/posts\/143","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ramfree17.net\/capsule\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ramfree17.net\/capsule\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ramfree17.net\/capsule\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ramfree17.net\/capsule\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=143"}],"version-history":[{"count":0,"href":"https:\/\/ramfree17.net\/capsule\/index.php?rest_route=\/wp\/v2\/posts\/143\/revisions"}],"wp:attachment":[{"href":"https:\/\/ramfree17.net\/capsule\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=143"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ramfree17.net\/capsule\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=143"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ramfree17.net\/capsule\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=143"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nMe:<\/em><\/strong> Will do.
\n[Me contacts internal support]
\nMe:<\/em><\/strong> Did we change something in the configuration? Product X is borked.
\nInternal Support:<\/em><\/strong> Nope. Everything is dandy. Try contacting the provider.
\n[Me contacts provider’s support hot line]
\nMe:<\/em><\/strong> Your service is not working properly. Please check.
\nABC Support:<\/em><\/strong> Thank you for contacting Company ABC’s support hotline where (long spiel about how they are $DEITY’s gift to my poor existence). We’ll ask our technical team to look at it. Here is your cookie<\/s> reference number.<\/p>\n
\nManager:<\/em><\/strong> Well?
\nMe:<\/em><\/strong> (looking up from the pile of tasks being worked on) Err, ABC support hasn’t called back yet. Ill follow it up.
\nManager:<\/em><\/strong> Should have done that eons ago…
\nMe:<\/em><\/strong> right! (whispering inside my head: and i am just twiddling my thumbs here… )<\/p>\n
\nMe:<\/em><\/strong> Im calling regarding reference number 123456. Any updates?
\nABC Support:<\/em><\/strong> Thank you for contacting Company ABC’s support hot line where (long spiel about how they are $DEITY’s gift to my poor existence). Tech team has stated that they don’t see any problem with your service. It must be something internal (read between the lines: you are a stupid customer. all of your problems are your imagination. ITS NOT OUR FAULT, ITS YOURS). Please check your lines again.
\nMe:<\/em><\/strong> [groan]<\/p>\n
\nMe:<\/em><\/strong>ABC said there is no problem from their side. Are you sure there isn’t any test that we need to do to isolate this?
\nInternal Support:<\/em><\/strong> We already executed all tests. Everything is still dandy.
\nMe:<\/em><\/strong> (whispering in my head: Oh crap) Uhhh, ok.<\/p>\n
\nManager:<\/em><\/strong> Well?
\nMe:<\/em><\/strong> (startled) uhh, wait a second.<\/p>\n