RSSNNTO and EOM
Apr 27
Top of my head internet, netiquette, Work No Comments
Context: Saving this emailed message I sent to one of my previous project teams. That project engagement (including the client and other providers) have a penchant for using NNTO, EOM, PFB and PFA in email conversations.
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Subject: [Did you know that…] NNTO and EOM are only intended for emails that does not need to be opened?
NNTO is the abbreviation for “No Need To Open” and EOM stands for “End of Message”.
These are employed in subject headers to save the recipient time and the hassle of downloading the message and opening it up. The intent is that the recipient will be able to grasp the whole message by only reading the subject line.
With the same regard, if you respond to an email that initially had the NNTO and EOM in the subject line by writing in the email body then it is common netiquette to remove the NNTO or EOM from the subject of your response email, otherwise the recipient has less of an obligation to even open up your response to read your message.
Email netiquette also calls for limiting the use of abbreviations in the body of your email messages. Those are useful for limited input mediums like SMS, or limited devices like a GPRS-only handset but does not add a value to email communication. Contrary to popular belief in this project, PFB and PFA are not publicly used initialsms. Spare your recipients the additional hassle and type the whole phrase. Your communication karma points will get an upgrade if you do this.
“There is no need for perfection, but there is always room for improvement.” – Unknown
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