Cautionary Tale for Online Wallet payments

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Gist: When paying via your online wallets then make sure to take a screenshot before payment.

My internet provider bill (from PLDT) is nearing its due date and I was paying the last few month’s bills via my Maya.ph wallet to take advantage of the crypto coin “cashback” feature. I logged into my Android app and saw that I still have more than 6000 pesos in the wallet which is sufficient to pay for my internet bill. I proceeded with paying for the bill using the saved template and adjusted the amount to Php1900.

Upon submission, the app encountered an error that it didn’t receive a response from the provider and to try again a few minutes later. When I refreshed the app home page my wallet balance dropped to Php4200 but there is no transaction listed for it. I waited for 5 minutes to refresh the Maya app but everything remained the same.

The Maya chatbot is useless and doesn’t want to connect me to a human helpdesk agent so I called up the Maya hotline. The agent who answered it is helpful enough but she does not have any ability to view my prior day balance to confirm the deduction. She can only confirm that there is no new transaction logged to my account since what she saw is the last payment I made a few days back. She suggested to call the PLDT hotline instead and to email support@maya.ph to do a deeper check and to request for an online receipt if needed. It has been 2 days and yet there is still no response on my request except for the automated ticket number.

I dont have any tangible proof other than this claim so it will be very easy for Maya to say it didn’t happen. This is a very costly lesson in proper documentation, and a very negative experience that will prevent or at least minimize my use of the Maya payment system in the future.

Locating happiness

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Happiness is an elusive treasure for most but in reality it is hiding in plain sight.

Happiness is located at the crux of being content with what you have and what you are willing to forego.

Getting more means exerting additional effort and taking on more responsibilities. If those start being a burden then it is a good sign your personal inflection point is already known. The question now becomes “are you ok to maintain this as your status quo, or do you still want to achieve more?”

Unchained melody

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For sometime now I have opted to play with my responses to the mundane question of “how are you doing (today)?” in the office. My response admittedly has turned dark lately but the canned response usually are:

  • Better than I deserve! (credits to Dave Ramsey)
  • Same-old, same-old.
  • SSDD 😉
  • Can’t wait for the week to be over.
  • Looking forward to the weekend.
  • Still breathing.
  • Dying a little bit every day.

The last one is a play in the saying that one of these days death will come to our doorstep. It is a reflection of the common reality that all of us will need to pass through that milestone in our lives. The question however is that given of that inevitable reality, how much of that time can we comfortably say we have lived; and not just along for the ride and surviving? Can we look back at the end of each day or week and say “it was worth it”?

SMH

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I saw this phrase in a social media comment : “idealistic and gullible”

Two words that are dangerous when put together. These words are what mobs are made of. The gullible aspect will feed the idealistic side with enough high the same way that adrenaline can mask pains and injury that would have triggered the common sense to stop the body from hurting itself.

It is not a matter of age but more of experience. Be idealistic. Don’t be gullible. Learn to recognize and keep the two apart. I know it is not easy as it took me a while to recognize it myself.

Six feet under

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And the stupidity and zealotry continues. Each side spouting points on a whimsical issue.

When I die I want to be wrapped in the cheapest, flimsiest banig (straw mat) and buried six feet under in an unmarked rice field. So that in my passing I will go back to the earth that nourished me and in turn I will contribute in nourishing the next generations.

However my loving wife and commander refuses to acknowledge that so I will compromise on being cremated and my ashes placed inside a hollow coconut shell. The shell is to be buried under a patch of land where a fruit bearing tree will be planted on top.

If possible please make it a mango or chico tree. 🙂

ciao! 

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